Air New Zealand’s Private Training Establishment – Airline Training – is proud to have been selected as a provider of KiaOraMai workshops!

KiaOraMai is an entry-level training programme designed for employees and employers working with visitors and customers across the tourism and service industries, to help them benefit from major opportunities like the Rugby World Cup. It’s been developed to support businesses to train and develop their staffs which are a key part of the Hospitality and Tourism Workforce Strategy 2015.

Why KiaOraMai is good for you...

KiaOraMai is about bringing together good attitudes from everyone involved in the service industry.

• Customers enjoy their experience, and get a consistently high quality of service because we understand their expectations and meet them
• Employees know what to do to create a positive uniquely New Zealand experience, and engage positively with customers, based on your business’ service promise
• Employers improve their business reputation, by finding and training people with the right skills and attitudes. And that means improved bottom line results
• The community wins, because more customers feel inspired to spend time in and around the area.

Keen to find out more? Click on this link: www.kiaoramai.co.nz